For some subscriptions, you can only cancel during a limited window of time after you buy or renew your subscription. If the cancellation window has passed, turn off recurring billing to cancel the subscription at the end of its term. The following table explains what you can expect when a paid Microsoft for business subscription expires. What is "customer data"? Customer data, as defined in the Microsoft Online Service Terms , refers to all data, including all text, sound, or image files that are provided to Microsoft by, or on behalf of, the customer through the customer's use of Microsoft services.
To learn more about the protection of customer data, see the Get started with the Microsoft Service Trust Portal. If you cancel your subscription before its term end date, the subscription skips the Expired stage and moves directly into the Disabled stage, which is 90 days for most subscriptions, in most countries and regions. We recommend that you back up your data before canceling, but as an admin, you can still access and back up data for your organization while it is in the Disabled stage.
Any customer data that you leave behind may be deleted after 90 days, and will be deleted no later than days after cancellation. Admin access Admins can still sign in and access the admin center, and buy other subscriptions as needed. As a global or billing admin, you have 90 days to reactivate the subscription with all data intact. User access Your users won't be able to use services like OneDrive for Business, or access customer data—for example, email or documents on team sites.
Office applications, like Word and Excel, will eventually move into a read-only, reduced functionality mode and display Unlicensed Product notifications. To learn how to cancel, see Cancel your subscription. If you want your subscription data to be deleted before the typical Disabled stage is over, you can close your account.
If you explicitly delete a subscription, then it skips the Expired and Disabled stages and the SharePoint Online data and content, including OneDrive, is deleted immediately. While a subscription is active, you and your end users have normal access to your data, services like email and OneDrive for Business, and Office applications.
As the admin, you'll receive a series of notifications via email and in the admin center as your subscription nears its expiration date.
If you let your subscription expire, it goes through multiple states before it is ultimately deleted. This gives you, as the admin, time to reactivate if you want to continue the service, or to back up your data if you decide you no longer want the subscription. What to expect: The Expired stage lasts for 30 days for most subscriptions, including subscriptions purchased through Microsoft Open , in most countries and regions. In this state, users have normal access to the Microsoft portal, Office applications, and services such as email and SharePoint Online.
A License Entitlement represents your right to install and use software products as detailed in the license agreement. The Effective Quantity is the number of license entitlements per product and version with upgrades. It can be used to determine whether your organization has license shortfalls or surpluses by product and version.
It represents the number of licenses covered by Software Assurance version upgrade protection across all Microsoft Volume License programs.
An Unresolved Quantity is displayed in the License Summary when the number of upgrade licenses is greater than the number of qualifying full licenses. This can occur for one of the following reasons:. Unused coverage-type licenses for example, Maintenance, Upgrade Advantage, or Software Assurance will be represented as unresolved because no valid base licenses were found.
If the licenses were in a very recent order, that order may not yet have been processed by your Microsoft Partner. Instead, customers must track the Unresolved quantity as part of internal Asset Management. The License Summary displays only licenses acquired by your organization through Volume Licensing programs. It is not possible for Microsoft to provide a list of product deployment details in the License Summary. The License Summary shows you the software your organization is entitled to install and use, but not what is currently deployed.
A License Pool groups licenses by product type. Microsoft Volume Licensing organizes products into three pools:. Occasionally, Microsoft Volume Licensing offers a promotion where purchase of a specific product entitles the customer to the use of another product.
Promotions are typically conditional on active Software Assurance or Upgrade Advantage coverage on the purchased product.
For example:. The License Grant is what entitles, or "grants", the customer to use the promotional product. In this case, the customer would be granted the use of Skype for Business Server. A License Reservation allows a customer to place a License Reservation order to migrate on-premises assets to the Cloud without a Purchase Order.
Go to Licenses and select Make Reservations from the drop-down menu. If you leave the VLSC site or close your browser before confirming your reservation, your selections will not be saved. From your list of Enterprise Agreements for License Reservation , select the active agreement to proceed with the online reservation and then click Continue. Select the Usage Date for the online reservation and then click Continue.
The Usage Date is the date that the online reservation can start to be used. After 72 hours, no changes are allowed to your reservation, and this will be reflected as part of your True-up or Annual Order based upon the usage date and quantity reserved.
After the Usage Date is selected, you will see a list of eligible Online Services available for reserving online. Select the online service you want to submit a reservation for and then choose the action you want to perform for this service: Add License or Step-up License. Click Continue. You will be taken to the Reservation Confirmation page. Preview the reservation on the Reservation Confirmation page. After confirming that the reservation is correct, click Submit Reservation.
The Reservation Confirmation pop-up displays. After reading and agreeing to the terms of services, click Submit Reservation. Once you place a reservation, you cannot change it.
You can cancel a submitted reservation within 72 hours of submission. You need to look at the specific license that you purchased. Some are subscriptin based. Part of the renewal may include stuff like Software Assurance etc. I would suggest an actual telephone call to MS to make sure. Speak to a person from MS to get details about your specific contracts.
You can ask them all sorts of questions. If you did not get a perpetual license, then this might be the oportunity to ask about how you could get it and get financing. Ignoring this if you did not have a perpetual license essential means you are setting yourself up for an expensive audit! Getting advice from the net and who do not know what contracts you signed can lead you into a whole bunch of legl trouble.
As far as I know you don't need to renew to continue using the software you've already licensed but you do need to renew to take advantage of software assurance, upgrades, etc. Sign up to join this community. The best answers are voted up and rise to the top.
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