Please try again later. The Siemens HiPath PABX telephone switchboard is a high performance phone systems, for companies with up to a maximum of 16 telephone users. The Siemens HiPath offers tomorrows communication technology today.
For You Explore. Do you want to remove all your recent searches? Browse more videos. Playing next. Happy Birthday, Emily This manual describes step by step how to operate and use the features provided by each system.
This manual describes step by step how to operate and use. Join Co-production practitioners network. Sign Up or Sign In. Powered by. Badges Report an Issue Terms of Service. Co-production practitioners network A network for co-production practitioners. Blogs Forum. Co-production Email Dige. Siemens hipath programming manual. Content of pages Page 1 oi. The features and operation of these systems are very similar.
Their differences stem from their capability regarding the number of extensions, external lines and optional modules available. It highlights the specific characteristics of each system. This manual contains information regarding Siemens distributors and Service Centers where you can request maintenance service and programming assistance as well as purchase products and options for your Communications Systems.
About This User Manual This manual describes the operation and implementation of the HiPath system features with the system telephones optiPoint economy, optiPoint basic, optiPoint standard and optiPoint advance. It also describes all feature codes and functions provided by your system. Some functions may not be available with your system. Ask your System Administrator for further information. Ask about upgrade capabilities for your system.
August 08 Introduction Important Notes Do not install the system or telephone sets where there may be a risk of explosion. To ensure optimal performance and operation use only original accessories manufactured by Siemens. Never open the system or dismantle any of the telephones. If you have any problems, ask for assistance from your System Administrator. Care of the equipment Avoid putting the system and telephones in contact with coloring liquids or other damaging fluids such as tea, coffee, fruit juices or soft drinks.
The information in this document provides only general descriptions of the features. The actual features may not correspond exactly to the descriptions herein and, furthermore, they are subject to changes to the extent that products continue to be developed. The selection of features to be provided is not binding unless explicitly established in the terms of the contract.
This device has been manufactured in accordance with our certified environmental management system ISO This process ensures the lowest consumption of raw materials and energy as well as the lowest production of industrial waste.
For compliance with EU directives, do not discard any batteries, electrical or electronic equipment marked with this symbol in common household garbage. Discard this type of waste at a local recycling or waste disposal facility. August 08 Introduction Introduction Introduction. Using a programmable key. Numbering Plan. System signaling tones. Using the Handset. Using the Speakerphone. With the Handset on the Hook.
Using a Group of External Lines. Switching to Speakerphone. August 08 Introduction Switching to Handset. Switching to a Headset. Ending a Call. Seizure of a Specific Line. Speed Dialing. Programming Individual Speed Dialing. Phonebook Search. Caller Lists. External Line Reservation. For Internet Access. Silent Monitoring.
Calling an Attendant Console AC. Direct Communication Call. Speakerphone Auto-Answering Mode. Timer for Outgoing External Calls. Using a Temporary MSN to make a call. Suffix Dialing. Flash on External Analog Line.
Recovering a Call on Hold. Cost Code. August 08 Introduction Functions used for Receiving Calls. Answering a Call on Hold. Call Forwarding. When there is no answer. Deactivating Call Forwarding. Do Not Disturb. Voice Mail. MWI for System Telephones. Accessing your Mailbox. Voice Mail Forwarding. Leaving a message. Configuring a Personal Mailbox.
Personal Mailbox Activation. Checking your Personal Voice Mailbox. Second Attendant. Call Groups CG. Hunt Groups HG. UCD Subscriber Groups. Collect Call Barring. Overflow extension.
August 08 Introduction Miscellaneous Functions. Deactivation of Call Forwarding. Restriction for sending MSN. System Error Messages. Display Messages. System Telephone Features. Seizure of an External Line. Functions Used for Making Calls. Functions used during Calls. Functions Used When Receiving Calls. Miscellaneous functions. Alarm Clock. Satellite PABX. August 08 Telephone Reference Information Passo a passo How to use this manual The steps for programming the system are presented sequentially in graphic format under the column "Step by Step" on the left side of each page.
Symbol Explanations: Lift the handset. Replace the handset. Initiate conversation. Enter numbers, keys, passwords, internal or external phone numbers, etc.
Service Menu Press this key. Speaker Press the key with the LED turned on. Press the blinking LED key. To activate the function indicated press. Then press : to confirm your selection. Wait to hear an audible tone through the handset or speaker. When activating certain functions and procedures, a long beeping tone means the activation was successful.
When activating certain functions and procedures, short beeping tones mean the activation failed. Accessing a Feature Certain features may be selected directly during a call, under certain conditions. For example, a call to a busy extension: : Confirm your selection by pressing. Press this key. Using a programmable key When a key has been programmed for a certain feature, simply press the key to activate the feature.
If the problem is not solved, the Support Technician should call Technical Support. Check specific procedure to be followed for the different system telephone models. For information on how to configure each model, see the appropriate Instructions Manual.
Numbering Plan A Numbering Plan assigns extensions, external lines, and groups - as well as other numbers that can be selected with features and programming codes - to execute specific functions. August 08 Using the HiPath Features System signaling tones During feature configuration the system uses the following signaling tones: Tone Meaning Internal dialing tone The system is ready to receive and send call information.
Signaling tone Connection established. Ring signal is being applied to phone number. Dial tone Network accepted information request and is sending a request for more information. Busy signal It indicates to the caller that the number is busy.
It is also used when the destination cannot be accessed e. External false signal The dial tone that is heard is not from the carrier Call Waiting Signaling Tone It indicates to the user having a conversation that there is another call ringing.
Call Waiting tone for Door Opener It indicates to the user having a conversation that someone is requesting the Door Opener to open the door. Confirmation tone The procedure was successfully completed and accepted. Rejection tone The procedure is invalid and was not accepted. Conference tone It indicates that a new participant joined the conversation. Recall confirmation tone It confirms a callback. Alert signal It alerts the called party when the Speakerphone Auto-Answering and Paging features are enabled.
The HiPath can also be programmed to require pressing the "Internal" key before an internal number can be dialed. When this is the case, there is no need to enter an external line access code to dial an external number "Automatic Seizure of an External Line2Check with the Support Technician for your system.
Ask your Support Technician for the required internal numbers, public network access codes as well as information about enabled features and available extensions.
Using the Handset Lift the handset. For an external calls: enter the code for accessing an external line e. Wait for the call to be answered. August 08 Functions used for making calls Step by step Using the Speakerphone Handset on the hook. Speaker Press this key. A key has been programmed for the "Headset" feature or the headset has an electronic control button that acts as the hook see Headset feature. Handset on the hook. For external calls: Enter the access code for accessing an external line e.
Headsets do not send a call ending tone busy signal at the end of a call. With the Handset on the Hook Handset on the hook. For an external call: Enter the access code for accessing an external line e. Enter an extension number e. Enter the number of the appropriate group of external lines for accessing an external line. Enter the external number you want to call. When a group is busy If an overflow group was configured when the system was programmed, the call is carried out using a second group of external lines.
When a group of external lines is configured as a Satellite PBX, a false dial tone is not generated. August 08 Functions used for making calls Step by step Switching to Speakerphone Conversation using the Handset and Speaker Press and hold this key while placing the handset on the hook.
Then release the key and resume the conversation. Conversation using a Headset Press the key and resume the conversation. Speaker Switching to Handset Conversation using the Speakerphone or a Headset and Lift the handset and resume conversation. Switching to a Headset Required: A headset must be connected.
Conversation using the Speakerphone. Keep handset off the hook and resume conversation. August 08 Functions used for making calls Step by step Speaker This feature turns the speaker temporarily on to allow other people in the same room to participate in the conversation.
Inform the person on the other end that the speaker is on. Required: Conversation using the handset. Activation Press this key. The speaker LED turns on. Speaker Deactivation Press this key. The speaker LED turns off. Speaker Ending a Call Replace the handset or Press this key.
Page 23 oi. August 08 Functions used for making calls Step by step Seizure of a Specific Line Seizing a specific line selects that line for generating an external call or a call to another PABX.
Enter the number of an external line e. Seizing a specific line selects that line for generating an external call or a call to another PABX.
Enter the number of the external line e. Wait for a dial tone. The numbers are configuredby the user and remain stored only at the extension. They can be dialed from any telephone set. To assign names to number you must use the HiPath Manager. System Speed Dialing numbers are stored by the Support Technician. Programming Individual Speed Dialing The speed dialing numbers stored in the Individual Speed Dialing directory are only available for the extension in which they were entered.
These numbers can be updated, modified and deleted. Each extension can have up to 5 speed dialing numbers of 20 digits each. Page 25 oi. August 08 Functions used for making calls Step by step If a number has already been stored, the name if entered or the telephone number associated will be display. Enter the external number to be stored in this position in the Individual Speed Dialing directory. Optional You can also enter a name associated to the number.
The name will be stored in the Speed Dialing directory and displayed when the number is dialed. Enter the name you want to associate to the number for Caller ID and phonebook searches.
The telephone keypad is now available for entering letters by repeatedly pressing the key for the letter you want. August 08 Functions used for making calls Step by step Each "P" character inserts a 2-second pause default in the connection. A longer pause can be inserted by entering more than one character for example, for a 4-second pause enter "PP" The first "P or " specifies that the next digits for A will only be forwarded if: - Digital line or S0 extension: P - DTMF digits are sent after local carrier identification, when B is not answered.
All information is deleted. Page 27 oi. Required: Names were assigned to the speed dialing numbers recorded. Lift the handset. The Speaker LED turns on. The first record is displayed. The name is searched. It deletes the last character that was entered If all characters are deleted, the first Speed Dialing entry will be displayed again. All characters that were entered will be deleted, and the first entry of the Speed Dialing directory will be displayed again. August 08 Functions used for making calls Step by step Caller Lists1 If so configured, the last calls not answered identified by the extension are stored in three caller lists.
These caller lists can be programmed to save only external calls or both external and internal calls. They are stored in the order they were received or made. Each call is stored with a time stamp. The list starts with the most recent call that has not been recalled. If several calls were from the same caller, the list will show the time of the last call and the total number of times the call was received.
August 08 Functions used for making calls Step by step End consultation. Service Menu or Replace the handset. Speaker Consultation about time of call and additional caller information Required: The record wanted is shown in the caller list during the consultation. Delete the record from the caller list. Required: The record wanted is shown in the caller list during the consultation. August 08 Functions used for making calls Step by step External Line Reservation 1 When there is no line available for making an external call, use the line reservation feature.
Required: The user tried to access an external line and received a busy signal. Wait 7 seconds Wait 7 seconds until you hear a distintive tone if configured, Reservation will be automatically activated.
Wait for a confirmation tone. The LED turns off. Speaker Wait for a recall when an external line becomes available. When a line becomes available On HiPath systems only four external line reservations can be done simultaneously.
August 08 Functions used for making calls Step by step For Internet Access An external line reservation for Internet access allows an extension to block a specified external line. The remaining extensions will not be able to use this line while this feature is active.
This, however, does not prevent the line from receiving incoming calls as usual. Enter the code for the external line e. The display shows that this feature is enabled. Recall1 This feature allows you to automatically place a call to an extension or external number over a digital line that is unavailable at the moment. The call will go through as soon as the line is available. Required: The destination of the call is not available. Extension is free - the system generates a recall once the caller has returned to the station and made a call.
External number is busy - The system generates a recall as soon as the destination number is free. This feature must be enabled by the carrier. In addition, the system must have a S0 module installed. Only one recall can be activated for each extension.
A new recall cancels the previous one. Speaker Wait for the recall. Answering a Recall Required: Recall is active. The LED turns on. Delete selected record. Speaker or Press this key. Service Menu Override1 The Override feature allows the user to override a conversation. A beep signals that the conversation in progress has been overridden.
Required: There is a conversation in progress at the call destination. The called party and the caller hear a warning signal every two seconds. August 08 Functions used for making calls Step by step Silent Monitoring1 Silent Monitoring allows a user to override a call without sending a beep for certain countries only. Enter the extension e. Start monitoring. Required: The destination called is busy. If the configuration has been changed, do the following to reactivate the Urgent Call feature:3 : Press to confirm.
Within the system, Silent Monitoring has the same restrictions as the Conference and Override features. If the monitoring or the monitored party change status, Silent Monitoring is canceled. This occurs, for example, when a call is placed on hold. August 08 Functions used for making calls Step by step During a conversation using a headset see Headset feature , Urgent Calls are signaled, although they cannot be answered until the call has ended.
The call will not be answered automatically. Hotline1 The Hotline feature allows an extension to automatically generate a call to a pre-programmed number in the System Speed Dialing as soon as the handset is lifted. Speaker Wait for the call to be answered. Warmline2 Warmline is the length of time the extension should wait to call the first number configured as a Hotline.
Assuming the timeout is 9 seconds, the call will be made 9 seconds after the handset is lifted. However, if during the 9 second time interval a key is pressed on the phone keypad, the call to the Hotline will be canceled.
Each extension can have a different timeout for activating a Hotline. This timeout may vary from 0 to 9 seconds. However, they are able to receive calls as usual see Programming an Extension - Hotline in the Programming Manual. August 08 Functions used for making calls Step by step Calling an Attendant Console AC 1 An Attendant Console can be called at any time for making a call or simply for consultation.
Direct Communication Call This features enables sending voice messages to System telephones using the speakerphone. A message can be sent to an extension or a Call Group CG. Required: Destination number uses a Profiset or an optiPoint with a speakerphone telephone.
Enter an extension or Call Group CG , e. Record the message. Answer the call Lift the handset. The call using the speakerphone is established immediately after this tone is received. Required: A System Telephone with a Speakerphone at the destination number. When LCR is enabled, all outgoing calls are routed to provide the least expensive connection costs.
A table is created listing all times of the day, days of the week, telephone service providers so that calls can be made when rates are at their lowest. After programming, you can make calls with no need to enter the carrier code since LCR automatically uses the carrier that provides the lowest rate at the time the call is being placed.
Required: This feature must be configured for the system by using the HiPath Manager. Enter the code for accessing an external line e. Wait for an external line dial tone. This will alert the user to the fact that the call is being completed by a standard Carrier and that rates may be higher than usual. This feature allows you to choose the carrier that offers the best rates at the specified calling time or to select a default carrier for all calls, assuming conversion rules are properly defined.
The first digits of the number dialed by the user are analyzed by the system. There is no field available to specify a carrier. The carrier code must be included in the conversion rule. Different conversion rules can be applied to the same number, depending on the time of day and day of the week.
It is possible to define a maximum of conversion rules. A dialing rule may change if it is configured for using the Overflow option. Conversion rules must be configured using the HiPath Manager. August 08 Functions used for making calls Step by step Timer for Outgoing External Calls1 This setting specifies a maximum time for the duration of an outgoing external call for each extension.
The time count starts upon connection of a call and it never restarts while the call is in progress e. Once the specified time expires, the call is automatically disconnected. Required: This feature must have been configured and activated for the extension. Enter an external number. Timer for the specified time period is initiated. Once the specified time has elapsed the call is disconnected. The DISA line is available for other callsas soon as the phone is placed back on the hook.
TAPI only monitors physical ports. To operate correctly, a DISA feature must use special ports, and those cannot be monitored. Wait for a continuous tone. Enter the current 5-digit password for the electronic lock default is: Enter the feature code e. Enter the slot e. At his time, the called destination receives the Caller ID information displaying the number , even though the call has been originated from number August 08 Features used during Call Step by step Features used during Call Consultation1 The Consultation feature allows the extension to make a consultation to a third party when a call is in progress.
At the same time, it prevents the first caller from listening to the conversation. Required: A call is in progress. Start a consultation. To return to the first call If the consultation extension is busy or does not answer, or if you want to return to the first call before answering Wait to return.
Proceed with the conversation. August 08 Features used during Call Step by step Transfer1 The Transfer feature allows an extension to transfer a call incoming or outgoing to another extension or to an external number. Enter the extension or external number. Let the caller know that there is a second call. External-to-External over an external analog line2 When there is an external call in progress, an extension can make a consultation to another external number and transfer the call, as described above.
Once the call is transferred and answered at the destination, a disconnect timer is activated default is 5 minutes. A second warning tone is sent to both parties before the call is disconnected. In order to continue the call without disconnecting, the destination number must enter a code MF, default "00" to restart the timeout. Please ask your System Support Technician for more information.
An External-to-External transfer can only be made when at least one of the calls is an outgoing call. A call cannot be transferred to an Entrance Telephone, neither can an Entrance Telephone transfer a call.
A call can only be transferred to a busy extension if "Transfer when Extension is Busy" feature is enabled see Programming Manual Programming an Extension - Transfer when Extension is Busy. August 08 Features used during Call Step by step If the consultation extension is busy or does not answer, or if you want to return to the first call before answering August 08 Features used during Call Step by step Toggle The toggle feature allows switching conversations between two calls.
Required: A consultation is in progress. Conference1 The Conference feature allows a third party to participate in a conversation when a call is in progress. Inform the person about the conference. Start the conference. Note: The Override feature is ticketed as a Conference.
The extension must enabled for conferencing. Once a conference ends a new ticket is generated. An Entrance Te;ephone cannot be part of a Conference. August 08 Features used during Call Step by step Parking1 The Parking feature can place up to 10 internal or external calls on hold and answer these at any extension.
PARK Speaker Recovering a parked call Press this key. Service Menu 5 6 Enter the code for recovering the call. If a call that was placed on Parking is not recovered after a specified timeout, it is sent back to the originating extension.
Enter the information requested by the answering service. Wait for data confirmation. When the consultation is completed, replace the handset.
Required: An external call is in progress. Proceed according to the instructions provided by the accessed system. The use of Cost Code is up to the user. August 08 Features used during Call Step by step Recovering a Call on Hold This feature allows to recover a call that was placed on hold for consultation when the consultation destination is busy or there is no answer.
Once the call is resumed the destination is disconnected. Required: A consultation or transfer was completed and the destination is busy or does not answer.
0コメント